Effective July 31, 2026 · STRUT OS, LLC

Privacy policy.

How STRUT handles information for a motel stay, onboarding, Passport, booking, and messages. Contact info@strut-os.com.

Short version

STRUT uses information to operate a property, serve a confirmed stay, maintain Passport, support direct booking, prevent abuse, and meet legal duties. STRUT does not sell personal information or share it for cross-context behavioral advertising.

Who this covers

STRUT websites, Passport, the property console, guest onboarding, booking, trials, and support operated by STRUT OS, LLC. A motel may have its own privacy notice. That notice still applies to the motel.

Role

For a motel’s stay operations, STRUT generally acts as the motel’s service provider. For Passport, STRUT accounts, the booking network, and this website, STRUT acts for itself.

What is collected

• Name, email, mobile number, and what you enter during onboarding.
• Reservation, dates, room, source, requests, and stay history.
• SMS and email delivery records, conversations, and communication choices.
• Payment status and limited card details returned by the processor. STRUT does not store a full card number.
• Device, log, and security data needed to run and protect the service.

How it is used

To run the stay, send reservation-related SMS or email the guest opted in to, keep Passport, and operate booking. Reply STOP to opt out of SMS.

When it is disclosed

Stay details may be shown to the motel that already holds the reservation, to vendors who process data only to run this service, to a system the motel connects, and when the law requires it. STRUT does not sell personal information and does not share it for advertising.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. This information will not be shared with any third parties.

Choices

Reply STOP to opt out of SMS. Email info@strut-os.com with the subject “Privacy request” to access, correct, or delete information STRUT controls. A motel may still reach you another way about the stay itself.

Children

The services are not directed to children under 13.

Contact

STRUT OS, LLC
St. Petersburg, Florida, United States
info@strut-os.com